General FAQ's
Helpful information to answer patients’ most common radiology questions.
This is the standard patient intake and financial consent form. It ensures Van Dyk & Vennote have the necessary personal, medical aid, and referral details, while also protecting the practice legally regarding billing, payments, and the handling of patient information.
Here are some of our frequently asked questions
For any other questions, please contact your nearest branch of Drs Van Dyk & Vennote — we’re here to help.
In South Africa, radiologists cannot see patients without a referral from a doctor. Your doctor knows your medical history and symptoms best, and they guide us to the correct scan so we can provide the most accurate diagnosis.
Radiographers are highly trained professionals who perform the imaging procedure. Once the images are taken, our radiologists carefully review and interpret them, then send a detailed report back to your referring doctor.
For most routine scans, results are available within 24–48 hours and sent directly to your doctor. In urgent cases, we prioritise reporting so your doctor can receive the results immediately.
Preparation depends on the type of imaging. For example, some CT or ultrasound scans may require fasting or drinking contrast fluid. Our team will give you clear instructions before your appointment so you know exactly how to prepare.
At Drs Van Dyk & Vennote, we follow strict safety protocols and use the lowest radiation dose possible while still achieving high-quality images. The benefits of an accurate diagnosis far outweigh the small risks of radiation exposure.
Preparation depends on the type of imaging. For example, some CT or ultrasound scans may require fasting or drinking contrast fluid. Our team will give you clear instructions before your appointment so you know exactly how to prepare.
CT Scan: Uses X-rays to create detailed cross-sectional images.
MRI: Uses magnetic fields and radio waves (no radiation) to create highly detailed images, especially of soft tissue like the brain, spine, and joints.
Your doctor will decide which is most appropriate for your condition.
We recommend wearing loose, comfortable clothing with no metal parts (like zips, clasps, or underwire). For some procedures, you may be asked to change into a gown provided at our practice.
Yes, but for safety reasons, family and friends may not enter the scan room. They are welcome to wait in our reception area until your procedure is complete.
Drs Van Dyk & Vennote are contracted with most major medical aids. Our staff will confirm your benefits and assist with pre-authorisations where required before your appointment.
It’s very important to tell us if you are or might be pregnant. Some scans, like X-rays and CTs, may not be recommended. In such cases, we will discuss safer alternatives, such as ultrasound or MRI, with your doctor.
MRI uses a strong magnetic field, so safety depends on the type of implant you have. Many modern surgical plates, screws, and joint replacements are made from materials that are MRI-safe, but certain devices — such as older pacemakers, cochlear implants, or specific clips — may not be suitable for MRI.
Before your scan, we will ask you about any implants, stents, or medical devices. Please bring your implant card or any documentation if you have it. Our radiology team will review your information and confirm whether an MRI is safe for you. If not, your doctor may recommend an alternative imaging method such as CT or ultrasound.